Remote-Cruise Reservationist - Work From Home
Remote
Part Time to Full Time
Entry Level
We're seeking a Virtual Cruise Reservationist to join our dynamic travel agency, dedicated to crafting unforgettable travel experiences. As an Online Cruise Reservationist, you'll be essential in helping clients book amazing cruise adventures. This fully remote position offers the flexibility to work from anywhere while delivering exceptional service to our valued clients.
Responsibilities:
Cruise Booking Management:
Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.
Responsibilities:
Cruise Booking Management:
- Handle online cruise reservations promptly and accurately using reservation systems
- Coordinate with cruise lines to confirm bookings and ensure accuracy of travel details
- Assist clients in selecting cruise options based on preferences and travel standards
- Provide superior customer service through various channels including phone, email, and chat
- Address client inquiries regarding cruise itineraries, onboard amenities, and booking procedures
- Resolve issues or concerns related to cruise reservations in a professional and timely manner
- Collaborate with team members to ensure seamless travel arrangements and client satisfaction
- Work closely with travel advisors to provide comprehensive support throughout the booking process
- Remote Work: Enjoy the flexibility of working remotely from any location
- Professional Growth: Opportunity to develop expertise in cruise reservations and travel coordination
- Impact: Contribute to creating memorable travel experiences and responsible travel practices
- Supportive Environment: Join a passionate team dedicated to exceptional client satisfaction
- Proven experience as a cruise reservationist, travel agent, or in a similar customer service role
- Excellent communication skills, both verbal and written
- Proficiency in online reservation systems and general computer literacy
- Strong attention to detail and organizational skills
- Passion for travel and providing exceptional customer service
Important Notice: Please ensure to check your junk or spam folders, as sometimes emails can be filtered there. If you don’t see a response from us in your inbox within a couple of days, please check these folders and mark our emails as “Not Spam” to avoid missing any important information.
Apply for this position
Required*